The secretariat is defined as a group of businesses that provide administrative assistance within the facility, and that works to provide the administration with all the information that contributes to supporting the work, saving time and effort, and easing the burdens associated with routine jobs.
The secretary can be defined as the employee who carries out office and administrative tasks that assist the president, which is to archive and archive files and information, arrange appointments and meetings, organize travel, receive visitors and auditors, handle communications, correspondence and reports, and enjoys the confidence of the president "manager" and keeps business secrets.
The importance of the secretariat shows that the worker in it must:
• Maintains the secrets of work and workers, as it is familiar with the most important and important tasks.
• Oversees administrative services.
• Be directly responsible for managing and organizing work schedules.
• Coordinates between the work of the various departments in the company or organization.
• It saves and archives data for easy access at a later time.

Also, the person who holds the position of secretarial must have many skills, namely:
• The organization that helps him to keep all data and information in an organized and accurate manner.
• Personal skills, especially that secretarial work requires communication and interaction with other people, whether clients or employees.
• Accuracy and attention to detail, especially when evaluating documents.
• Working under pressure because it is always subject to stress so it must be able to withstand the pressure of work.
As for the characteristics that the person working in the secretariat should possess, they are:
• Commitment to honesty in dealing, good behavior and tact in dealing.
• Excellence in intelligence and agility during work.
• The ability to use the appropriate language to express the subject of the discussion in a correct manner.
Excellence in patience and work pressure.
• Care to arrange, and coordinate, all daily tasks.
• Distinguishing with activity and preparing for work as soon as the official working hours start.
Respecting all individuals, and not underestimating them.
Since the secretariat is important in supporting the work and its continuity, the most important tasks that are considered secretarial tasks are:
• Follow up the mail by getting the incoming mail on a daily basis, and send the outgoing mail when it is ready in the specified time for that.
• Organize appointments, deal with and receive people according to an organized schedule.
• Ensure that all administrative processes and functions are implemented by relying on electronic devices that support their accurate and correct application and facilitate the organization and implementation of work.
• Prepare all reports and forms related to employees and clients within the business facility.
Therefore, the work of the secretary is very important in the company and can be considered the most important person in the workplace. No work can be accomplished without a person organizing work, appointments and routine matters that are important in the progress, progress and development of the work.