Excellence in Customer Service & CareHOURS TOTAl / on Aug 28, 2017Details
Excellence in Customer Service & Care
الامتياز في خدمة العملاء و العناية بهم / 9 HOURS TOTAL
Program's Headlines:
* Why Customer Service Matters أهميّة خدمة العملاء
* What's Different About Excellent Serviceالتميّز في الخدمة الممتازة
* Customer Care vs. Customer Serviceخدمة العملاء و العناية بهم الفرق بين
* Types of Customers and How To Respond أنواع العملاء و كيفيّة التجاوب معهم
* Effective Customers Communication (face to face & via phone & via E-
Mail)التواصل الفعّال مع العملاء (وجهاً لوجه و هاتفيّاً و عبر الإيميل)
* Turning Complaints into Opportunities قلب شكاوى العملاء لفرص عمل جديدة
* Customer Service New Strategies استراتيجيّات عصريّة في خدمة العملا
Human Resource Management / on Aug 21, 2019Details
This course is directed to those who want to enter the career life in its various fields. Serving customers is a professional and societal culture that needs to be spread and promoted in addition to working people. It is important in the field of society and daily life as well as in professional money.
The diploma, which includes a set of training packages to achieve the optimal investment of skills, empowerment and preparation with administrative skills in business, to enter the labor market as needed and in the best way.
Diploma of Entrepreneurship / on Nov 22, 2020Details
This advanced training program in entrepreneurship is designed to qualify trainees with a deep understanding of the topic of entrepreneurship, starting with the basics and concepts of entrepreneurship, and then moving to the topic of the personal characteristics of an entrepreneur, not only to define them, but to qualify the trainees to acquire and train in them, as well as the skills that an entrepreneur should possess Successful Business The trainees know aspects of entrepreneurial thinking and how they can analyze the opportunities and risks associated with the project.
Marketing and Sales Essentials / on Dec 20, 2020Details
This course will teach you the essentials of marketing and sales, the elements of the marketing mix, as well as the difference and similarities between marketing and sales.
The TTDA training center was established by the British Academy for Development and Training
Person...
Support Center
Our dedicated team is always ready to address all your inquiries and questions about our courses, services, or general training and rehabilitation topics.
Our dedicated team is always ready to address all your inquiries and questions about our courses, services, or general training and rehabilitation topics.
Certified Center :
Our platform allows you to validate your certificate from any of our centres worldwide, with technical support for printing the verification page as a reference document.
Order Special Course :
We are fully equipped to meet your unique training needs. If you don't find the specific course you're looking for, we will design custom training programs to ensure your success.
Special archive of courses and trainers :
Explore our well-organized archive of courses and trainers on our website. This resource offers comprehensive information about the excellent training packages we provide to serve your needs.
Subscribe Our Newsletter
Keep up-to-date with the latest news, Courses and updates by subscribing to our newsletter.
A free session (Who are you) by the certified international trainer Hassan Damah
Jul 13, 2023
Business Administration Diploma – Human Resource Management
Nov 17, 2022
Diploma in Business Management(Building and Maintaining Effective Teams)
Aug 16, 2021
Diploma of Entrepreneurship (Marketing and Sales Essentials)
Dec 20, 2020
(Diploma of Functional Qualification (customers service
Sep 5, 2020
(Diploma of Functional Qualification (Human resources
Jun 20, 2020
Entrepreneur Mini Diploma (Business Correspondence)
Nov 27, 2019
Diploma of Summer Development (Human Resources)
Aug 19, 2019
Diploma of Summer Development (Business Correspondence)
Aug 12, 2019
Personal Marketing Course
Sep 1, 2018