Welcome to (TTDA London) Training and Teaching Development Academy, UK.
In this course, we will get acquainted with everything related to secretarial and office work, and what are the most important skills that an office manager must acquire
.Secretarial concept.Secretarial and office work
.The concept of office business
.Technical positions in office business management
.The most important responsibilities of a secretary and an office manager
.The concept of effective communication
.Self management and time management
.Define reports. Reporting context
.Telephone use behaviors
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