Welcome to (TTDA London) Training and Teaching Development Academy, UK.

Diploma of Business Administration

Customer Service Management

This course will open up new horizons, arm you with powerful strategies, and raise your personal capabilities to be innovative and efficient in mastering the art of customer service.

 

 
Customer service skill.
The employee's role towards the customer.
Why do we lose customers?
Customer rating.
The importance of customer care.
Maximum effectiveness strategy in customer care.
types of clients.
communication skills.
 

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About TTD Academy

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  • Our address: 111A Burnt Oak Broadway, Burnt Oak, Edgware HA8 5EN, UK

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Our Partners

  • Adidas

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